Privacy Policy

1. Introduction

At i18n Agent, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered translation services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information
• Email address
• Payment information
• Account credentials

2.2 Content Information

When you use our translation services, we process the content you submit for translation. This may include text, documents, and files in various formats.

2.3 Usage Information

We automatically collect information about how you use our services, including API usage patterns, feature utilization, and performance metrics.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our translation services
• Process and fulfill your translation requests
• Improve our AI models and service quality
• Communicate with you about our services
• Process payments and manage subscriptions
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data in transit
• Encryption at rest for stored data
• Enterprise-grade security infrastructure
• Regular security audits and assessments
• Access controls and monitoring

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Translation content is processed and deleted according to our data retention policies, typically within 30 days unless you specify otherwise.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers under strict confidentiality agreements

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Objection: Object to processing of your information

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.